Section 8Sec./Art. 8

Obligation of the Donor Provider. - It shall be the obligation of every donor provider to:

(a) Within twenty-four (24) hours upon receipt of the porting application:

(1) Transmit the notice of clearance to the recipient provider: Provided, That the mobile number to be ported does not have any existing financial obligation with the donor provider. In the case of a VNO, it shall first acquire clearance from its host PTE before transmitting the notice of clearance to the recipient provider; or

(2) Notify the subscriber and the recipient provider that the mobile number to be ported has an existing financial obligation with the donor provider. It shall give the subscriber a period of three (3) working days upon receipt of the notice to settle the outstanding obligation. Upon full payment, the donor provider shall comply with paragraph (1) hereof. It shall notify the recipient provider in case of nonpayment after the lapse of the three (3)-day period.

(b) Continue to provide all mobile telecommunications services to the subscriber of the mobile number being ported, subject to a cutover period, the allowable duration of which shall not exceed four (4) hours and made known to the subscriber upon submission of the porting application; and

(c) Not to impose conditions and procedures for contract termination or for completion of a porting application which have the effect of serving as a disincentive or deterrent against moving to a different mobile service provider. It shall not use the information obtained from porting activities to persuade the subscriber to cancel or to delay a porting application.