Section 9Sec./Art. 9

Filing of Complaints. -A student who is refused the fare discount privilege under this Act may file a complaint with:

(a) The LTFRB for land public transportation utilities, except tricycles;

(b) The Maritime Industry Authority (MARINA) for sea/water public transportation utilities;

(c) The Civil Aeronautics Board (CAB) for air public transportation utilities;

(d) The Legal Service of the Department of Transportation (DOTr) for rail public transportation facilities, including the Manila Light Rail Transit System, the Manila Metro Rail Transit System and the Philippine National Railway System; and

(e) The Office of the Local Chief Executive of the local government unit concerned for tricycles.

These agencies and offices are hereby authorized to impose the penalties provided for in Section 10 of this Act to public transportation utilities that refuse or fail to grant the student fare discount privilege.