Republic Acts1 min read
Section 8Sec./Art. 8
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Establishment of a Grievance Mechanism. -The DOH shall issue guidelines on the creation of anad hocgrievance board which shall be composed of three (3) members that will receive, investigate, adjudicate, and recommend actions to arrive at settlement of complaints related to the failure of granting the benefits.
The grievance board shall be composed of the following:
(a) One (1) grievance officer appointed by the DOH:
(b) One (1) representative from the health professional organizations; and
(c) One (1) arbitration officer from the Department of Labor and Employment (DOLE) exercising jurisdiction where the hospital concerned is located.
The DOH shall also create regionalad hocgrievance boards in the DOH regional offices.
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