Section 10Sec./Art. 10

Disclosure of Information. - Notwithstanding the provisions on confidentiality, the PTEs shall be required to provide information obtained in the registration process only upon the issuance of a subpoena by a competent authority pursuant to an investigation based on a sworn complaint that a specific mobile number was or is being used in the commission of a crime or that it was utilized as a means to commit a malicious, fraudulent or unlawful act, and that the complaint is unable to ascertain the identity of the perpetrator.

Provided, however, That the PTE shall be held administratively, civilly, or criminally liable on account of any disclosure done in compliance with this Act.

For this purpose, the relevant data and information shall be kept by the PTEs for ten (10) years from the time the end-user deactivates his or her mobile number.