Section 43Sec./Art. 43

Digitalization of Bureau of Internal Revenue Services. - In order to improve the performance and efficiency in the delivery of its services, the BIR shall adopt an integrated digitalization strategy providing automated end-to-end solutions for the benefit of taxpayers. For this purpose, the BIR shall:

(a) Adopt an integrated and automated system for accepting and facilitating basic tax services such as registration, Taxpayer Identification Number issuance and validation, filing of returns, submission of supporting documents as attachments, and payment of taxes as well as fines, surcharges, or penalties;

(b) Immediately take measures to set up electronic and online systems that will make the means of exchanging data and information between offices, departments, authorized agent banks and other pertinent units secure, efficient, and seamless;

(c) Streamline procedures by adopting automation and digitalization of BIR services to minimize face to face transactions, and to facilitate efficient delivery of services to taxpayers; and

(d) Build up its technology capabilities, including the creation of data centers, data repositories, basic messaging and electronic mail facilities, encryption systems and cyber-security systems.