Section 20Sec./Art. 20

Prohibited Acts. -

(a) Refusal to Plug and Play. - No access provider shall refuse access to digital infrastructure in the access list, except in cases of failure to pay open market fees for the access to the service and exposure to security risks detrimental to its technical operations as confirmed by the DICT;

(b) Refusal to Give Information. - No access provider shall refuse or fail to make available to suppliers of data transmission services, on a timely basis, the technical information about its digital infrastructure and services in the access list and commercially relevant information that are necessary for the efficient provision of these infrastructure and services;

(c) False Information and Material Misrepresentation. - No DTIPs shall supply false or incorrect information or commit material misrepresentation in relation to its compliance with the provisions of this Act. This prohibition shall also cover false advertising by DTIPs as to the products and services offered, without prejudice to the provisions of Republic Act No. 7384 or the "Consumer Act of the Philippines"; and

(d) Anti-competitive Cross-subsidization. - The NTC shall require separate books of accounts between different data transmissions segments to allow identification of costs and revenues for each segment. Any violation of this provision shall result in a presumption of anti-competitive cross-subsidization,which shall then be referred to the PCC for proper determination and action, in accordance with the provisions of Republic Act No. 10667. Nothing herein shall prevent interconnecting networks from charging the appropriate cost-based compensation for the use of interconnection facilities.